Personal impact is all about getting people to like you, and being capable in all social situations. It doesn’t replace professional competence, but it does add to it.

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Developing personal impact involves following a set of guidelines in our interactions with new or different people, based on how we behave when we're with people we know well.

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Whether you’re meeting strangers, colleagues, clients or friends, we’ll equip you with the skills you need to leave a warm impression –whatever mood they’re in.  

  

We can help you:

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• Meet the frostiest client and leave them ‘thawed out’.

• Give a presentation to a group of cynical people, and show them you understand, care and still have a point to make that they might learn from, even if they disagree.

• Manage your feelings about other people’s behaviour, enabling you to end even the most difficult meeting on a positive note.