Increase Personal Impact
Personal Impact doesn't replace professional competence, but it does add to it
Personal impact is all about getting people to like you, and being capable in all social situations. It doesn’t replace professional competence, but it does add to it.
Developing personal impact involves following a set of guidelines in our interactions with new or different people, based on how we behave when we're with people we know well.
Whether you’re meeting strangers, colleagues, clients or friends, we’ll equip you with the skills you need to leave a warm impression –whatever mood they’re in.
We can help you:
Meet the frostiest client and leave them ‘thawed out’.
Give a presentation to a group of cynical people, and show them you understand, care and still have a point to make that they might learn from, even if they disagree.
Manage your feelings about other people’s behaviour, enabling you to end even the most difficult meeting on a positive note.
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
INTERPERSONAL SKILLS 1
INTERPERSONAL SKILLS 2